Return Policy


Refund Type: Store credit will be issued to the customer

We do NOT offer exchanges. Credit is valid for 1 year from issue date.

Sale Items

All sale items are final.

KaTEE Collection Items

All KaTEE collection items are final.

Return Time Frame:

Items must be received back to us no later than 30 days from the date you received your order. Be sure to plan 5-10days for transit time. All returns need to be sent with tracking.

To start a return, please email with the "order number" and "Return" in the subject line. Following the reason for the return.

To be eligible for a return, your item must be in the same condition that you received it, with tags in it's original packaging, unworn or unused, odor & pet hair free, must not have deodorant, make up or food stains in order to be eligible for store credit. You’ll also need the receipt or proof of purchase. If you no longer have your packing slip, please include a note with the following information:

Name, E-Mail, Order Number, Item(s) Description, Reason for Return. If you do not include one of these with your return, it will delay the process.

If any of the return items are found in the above conditions, we will return the item to you and you are required to pay the shipping. 


We will notify you once we’ve received and inspected your return, and let you know if the refund for store credit was approved or not. If approved, store credit will be issued to the customer by gift card. Original shipping fees are non-refundable & return shipping is the responsibility of the customer.

No refunds for jewelry, sale items, holiday, accessory, swimwear, handbags or Katie's Closet. All sales are final.


Damages and issues
Please inspect your order upon reception and contact us within three days of the delivery confirmation date if the item is defective or damaged, otherwise it is considered wear and tear. No exceptions.

  • We are not responsible for damages to clothing caused by improper care or handling.
  • The exact colors of merchandise may vary due to photography lenses, indoor/outdoor lighting, and computer monitor resolutions. These situations do not qualify as defects, and the buyer will pay return shipping if a returned.

If you receive the a wrong item, please contact us within three days of receiving your order so we can evaluate the issue and make it right.


Shipping Time Frame:  Orders ship normally in 5 to 7 business days. However, USPS has recently updated their lead time for delivery as of 10/1/21. Please allow a few extra days for your packages to arrive.


If an order is shipped from The Dallifornia Boutique to an incorrect address that you as the customer provided, you as the customer will be responsible to repay for reshipping. We WILL NOT assume responsibility for invalid information given by the customer. The Dallifornia Boutique WILL NOT assume responsibility for lost or stolen packages. 


CANCELLATION POLICY | Can I cancel or change my order?

Once your order is placed, orders can CAN NOT be changed, modified or cancelled after checkout. We work hard to ship your order as soon as humanly possible. You are welcome to return the item to us in accordance with our return policy.


Lost/Stolen/Damaged Packages

  • If your tracking shows "delivered" and you have not received your package, The Dallifornia Boutique IS NOT responsible. This issue must be resolved with the United States Postal Service or your local law enforcement.


The Dallifornia Boutique is not responsible for:

  • Delays with USPS or UPS shipping
  • International Duties or Customs Charges
  • Lost, damaged, or marked delivered items. To file a claim with the carrier, please click the following links: 
  • UPS Claims Support
  • USPS Claims Support

INTERNATIONAL SHIPPING: You will be charged one shipping fee at checkout for all international orders. 

Gift Card:  Credit is valid for 5 years from issue date.

For any further questions or concerns please contact us at:


Office hrs: Monday - Friday from 1pm- 6pm CST

ALL MESSAGES received outside of those hours will be responded to on the next business day. Responses will be answered within 24 - 48 hrs.